Frequently asked questions

Cash on delivery only. The rider collects the exact total shown on your confirmation page. We never ask for card details or bank transfers.

2 to 5 working days for most cities. We call to confirm your order first, then hand it to the courier the same or next working day.

Rs 200 flat anywhere in Pakistan. Orders of Rs 2,000 or more ship free.

If an item arrives damaged, leaking or is not what you ordered, message us within 7 days and we replace it at no cost. Opened products cannot be returned for change of mind.

Yes, any time before it ships. Message us on WhatsApp with your order number.

Use the Track order page with your order number and the phone number from checkout.

Mustard and coconut oil are traditional for baby massage from six months. Onion Oil, the balms and Josh are for adults. Always patch-test first.